Terms of Service

General Terms & Conditions

  1. This agreement is between the customer, which hereby may be referred to as “you”, “your”, “customer”, or “user(s)” and NinjaMobileTrader, which hereby may be referred to as “we”, “us”, “our”, or “NinjaMobileTrader.com”. By completing a service order you have acknowledged that you have read, understand, and agree to the terms of service.
  2. NinjaMobileTrader may update the terms of service at any time. You are obligated to follow this agreement, and any modifications that are made to it.
  3. NinjaMobileTrader makes no guarantee of service. We may reject service orders at our sole discretion. Furthermore, we may reject orders once they have been activated. In this case a full refund will be given to the customer, and their account will be closed. If a customer’s order has been rejected or cancelled they may not sign up again.
  4. NinjaMobileTrader will not be responsible for any potential damages that the customer may experience. This includes, but is not limited to data loss, service interruptions, or a service being compromised. The customer agrees to not hold NinjaMobileTrader liable for any such damages.
  5. Customers are required to maintain their own data backups. No customer data backups are taken by NinjaMobileTrader, unless otherwise noted.
  6. By placing a service order you acknowledge that you are over the age of 18. If you are under the age of 18, your legal guardian must accept this agreement and complete the order, and payment.
  7. NinjaMobileTrader will send notifications, support reply notifications, and other general notifications to the customer’s email address that they have listed on their account. It is the responsibility of the customer to check for email notifications, and to keep their email address up to date in our system. We cannot be held responsible for any actions that are taken due to missed notifications.
  8. The NinjaMobileTrader's terms of service was last updated on October 21st, 2020.

Billing

  1. Unless otherwise noted all services are automatically recurring.
  2. The customer agrees to be automatically billed until a cancellation request is submitted for their service. NinjaMobileTrader will attempt to charge the customer’s credit card on due date.
  3. If we are unable to collect a payment for an invoice it will become overdue. Email notifications will be sent to the customer informing them that the invoice is overdue.
  4. If an invoice remains unpaid for 4 days past it’s due date, all services under the client’s account are subject to suspension. The service(s) will remain suspended until the overdue invoice is paid.
  5. Customers who wish to cancel their service can do so being emailing a cancellation request to support@NinjaMobileTrader.com. Service will be canceled at the end of the billing term. Service will stay active and online until the due date of your next invoice. On the next invoice due date your service will then be canceled and terminated. Once this happens all data will be permanently deleted.
  6. . Opening a payment dispute with one of our payment processors will result in immediate suspension of all client services. Furthermore, NinjaMobileTrader reserves the right to terminate all services, without the option for refund.
  7. Customers must use their own Credit Cards when paying for an invoice. Using a payment account belong to someone else is strictly prohibited, and is subject for account suspension or termination.
  8. Fraudulent orders and activity are reported to the proper authorities.

Ordering

  1. NinjaMobileTrader provides an online automated ordering system. By placing an order the client agrees that they have read, understand, and will follow the terms of service. Once an order has been placed our automated system will scan for possible fraudulent activity. If possible fraudulent activity is detected, your order will be held for manual review. Orders are provisioned within 24 hours of passing verification.
  2. NinjaMobileTrader reserves the right to ask for further client verification at any time. This includes, but is not limited it: a government issued photo ID, a utility bill, or copy of the credit card used when placing the order. Should the client deny our request for further verification their account is subject to immediate termination.

VPS Service

  1. NinjaMobileTrader offers a VPS service designed for futures, forex, and financial traders. Each VPS plan provides the customer with a Windows VPS with remote access. The client can login and run their trading software from the VPS.
  2. NinjaMobileTrader does not provide financial advice, money services, or a guarantee of profitability by using any of our services.
  3. NinjaMobileTrader cannot be held responsible for any potential damages that may arise from problems with our service. This includes, but is not limited to: network disconnects, server downtime, crashes, or data loss.
  4. In the event of a system problem NinjaMobileTrader cannot be held liable for any potential income / profit the customer would have made if the service was operating normally.
  5. The customer takes full responsibility for any and all trades executed on our services.
  6. Customers must use their service for lawful purposes only. Any illegal activity is prohibited and will result in immediate service suspension. This includes, but is not limited to: spam, phishing, fraud, and linking to or hosting copyrighted material.
  7. NinjaMobileTrader guarantees that our servers will be available 100% of the time during market hours. Any and all maintenance is scheduled outside of market hours and does not affect our 100% uptime guarantee. In addition any server hardware failures do not count against our 100% uptime guarantee. In the event of a hardware failure, NinjaMobileTrader will begin working immediately to resolve the failure.
  8. NinjaMobileTrader does not take data backups of any customer VPSs, unless otherwise noted. Customers are required to take and maintain their own data backups.
  9. NinjaMobileTrader cannot be held liable for any data loss that occurs with our service.
  10. The customer acknowledges and understands that Futures, Forex, and other trading activities are high risk. Using our VPS does not make trading any less risky. The customer understands and agrees that NinjaMobileTrader cannot be held liable for any losses or damages related to any trades executed while using our services. The customer acknowledges and understands that trading on our platform maybe interrupted by reasons outside of NinjaMobileTrader's control. The customer agrees that we cannot be held liable for any damages that occur due to interruptions outside of our control.